EnGenius Technologies

Issue: ENS1200 and/ ENS1750 WDS Bridge to WDS Bridge link disconnects or does not pass traffic after a period where the link was idle or inactive.

Fix: Update the firmware of the ENS1200/ENS1750. After a successful update, it is recommended to reset the ENS1200/ENS1750 back to factory default then set it up again. Please do not use a backup configuration file to set up the ENS1200/ENS1750 specially one that was saved while on a different firmware version.

ENS1200: firmware - ens1200-fcc-v2.0.208.0.bin

<br>ENS1750: firmware - ens1750-fcc-v2.0.180.0.bin

ENS1200/ENS1750 WDS Bridge connection goes to "sleep"

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you