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How to Migrate from EWS Switch to ezMaster
How to Migrate from EWS Switch to ezMaster
Updated over a week ago

How to Migrate from EWS Switch to ezMasterTM

The first step is to ensure that the ezMasterTM has proper connectivity to manage EWS devices. In order ensure it does then run the Connectivity Test within ezMasterTM.

To test the WAN as well as the ezRegisterTM server connectivity, run the Connectivity Test within ezMasterTM. To access this test first click the Global Settings in the upper banner. Then under the list in the left hand column under Diagnostic click Connectivity Test.

Next, press the Test button to run the connectivity test.

After clicking the Test button, the test will run.

The results of the test will display after about 1-2 minutes. If successful, all parameters will have green check marks. If there is an error, the error will display.

The following outbound ports at the network site must be open to ensure complete ezMasterTM connectivity:

  • TCP 80: HTTP Port, ezReg Communication

  • UDP 53: DNS Port, ezReg Communication

The following inbound ports at the network site should be open to ensure complete ezMasterTM connectivity:

  • UDP 1234

  • TCP 80

  • UDP 53

  • TCP 80 (default):HTTP Port, Captive Portal, this can be defined by user

The following outbound and inbound ports MUST be opened in the firewall at the site where the ezMasterTM server is located in order for the remote access points to communicate with the ezMasterTM server:

  • UDP 1234: Customer port, CAPWAP port

  • TCP 80 (default):HTTP Port, Captive Portal, this can be defined by user

After ensuring that the ezMasterTM connectivity test passes then you can start adding EWS access points and switches to be managed by the ezMasterTM Server. The ezMasterTM server can be either local (i.e. on the LAN) or remote (on the internet in the “cloud”).

There are two ways to bring existing EWS APs into the ezMasterTM server for management. The first one is an automatic process known as “Migration to ezMasterTM” and the other is manual. For Migration to ezmasterTM , ensure that the ezMasterTM firmware version is v0.12.8 or later before attempting to migrate. Similarly, ensure that the EWS switch firmware version is v1.05.42-c.1.8.55 or later before attempting to migrate.

Migration to ezMasterTM is found under Controller>Maintenance>Migration to ezMaster

Here, specify the Project name (i.e. the name of the network site). This is the name of the network that will be used in the ezMasterTM server. Next, enter the WAN IP address of the ezMasterTM server and the port number. Also enter the username and password for the ezMasterTM server.

The EWS switch will indicate progress during the migration process. Press the continue button after each step is completed.

After the process of migration is complete you should get a message similar to the one shown below.

The project is now listed in the ezMasterTM server and ready to be managed.

The ezMasterTM migration is complete. All groups and AP’s in the groups will be maintained in the project that is migrated from the EWS switch when using ezMasterTM migration from within the EWS switch.

The manual way of importing EWS switches and EWS APs into ezMasterTM w/o using the ezMasterTM migration feature in the EWS switch. First, disable the management feature on the EWS switch and input the IP address of the ezMasterTM server that is going to manage the EWS devices.

This was done locally, so the devices populated the list of pending devices to add without needing to add the devices to the ezMasterTM server inventory list. If the ezMasterTM server is remote, the extra step of adding the devices to the ezMasterTM server will need to be completed before creating a project on the ezMasterTM server. Steps on how to preform those steps are found later in this document.

Next create a Project for the EWS devices on the ezMasterTM server.

After creating the project in ezMasterTM , than you will be redirected to the Device Config section to add any devices found locally to the current Project

Below is the page to add devices to the Project that will be managed by ezMasterTM

The same page can be located if you select Project>Manage>Projects, then click the icon on the project you wish to manage. Then Devices which is found in the left hand column.

Check the boxes to the left of the devices you want to add to the Project, then click add.

After adding the devices the following message should display to inform of successfully adding the device or devices to the current project.

If AP Group(s) are needed in the project, then the AP Group(s) can be added under the Device Management>AP Groups. This menu item is only avaiable after selecting an individual project.

If the EzMasterTM server is remote, then before the EWS devices will be available to be placed in a project on the EzMasterTM server, the EWS devices will have to be added to the EzMasterTM inventory. The Device inventory for the EzMasterTM server is located under Device Inventory, this is where the list of devices the EzMasterTM server is managing will be listed. In order to add EWS devices into the EzMasterTM server click the Add Device button to go to the Device Registration section of the EzMasterTM server.

Under Device Registration, add the MAC address, check code, and description of the EWS devices that are going to be added to the EzMasterTM server using the syntax shown below. After the EWS devices have been added, click the Register button.

If correctly added, the following message should be displayed and the EWS devices should now be under the Device Inventory list. Note that, it might take up to ten minutes for the EWS device to populate under the Device Inventory section.

On an EWS switch, the following information can be found on all the EWS APs it currently manages under the Maintenance>Check codes menu item. Just click the Generate button, so that list can be copied and pasted into the Device Inventory section of ezMasterTM.

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