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Why can’t I add my ENS620EXT as a managed AP on my Neutron switch?
Why can’t I add my ENS620EXT as a managed AP on my Neutron switch?
Updated over a year ago

EnTurbo access points such as the ENS620EXT can be managed by Neutron switches and by ezMaster. However, the ENS620EXT on early firmware v1.0.0 is not compatible with ezMaster and the Neutron Controller. This is easily remedied by updating the firmware on the ENS620EXT using the latest firmware which can be downloaded from the EnGenius website, www.engeniustech.com.

To update the ENS620EXT on early firmware to Neutron/EZMaster compatible firmware, please follow the steps listed below:

1) Factory Rest the ENS620EXT

2) Upload the “ENS620EXTaddCAPWAP.bin” file first to the ENS620EXT

3) Factory Reset the ENS620EXT

4) Upload the “ENS620EXT-int-3.0.0.33_C1.8.53.bin” to the unit

5) Factory reset unit

6) The unit should be ready to work with the Neutron switch or ezMaster Network Management Software.

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